Terms and Conditions

Welcome to Sweet Dreams Body Butter. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or purchasing from Sweet Dreams Body Butter, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

  • These Terms and Conditions apply to all users of the site, including browsers, vendors, customers, and merchants.
  • By visiting our site or purchasing from us, you agree to be bound by these Terms and Conditions, including additional terms and policies referenced herein.
  • We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates or changes to our website.

2. Products

  • Product Information: We strive to display product details, descriptions, prices, and images as accurately as possible. However, we do not guarantee that all information will be free of errors. We reserve the right to correct inaccuracies or update information without prior notice.
  • Natural Ingredients: Our products are made with natural ingredients, and slight variations in texture, color, and scent may occur. These variations do not affect the quality or effectiveness of the products.
  • Allergies and Sensitivities: Please read product labels carefully and perform a patch test before using any product. Sweet Dreams Body Butter is not responsible for any allergic reactions or skin sensitivities that may occur from the use of our products.

3. Orders and Payments

  • Order Confirmation: After placing an order, you will receive a confirmation email. If you do not receive this, please contact our customer service team.
  • Payment: All payments must be made in full before products are shipped. We accept major credit cards, debit cards, and other forms of electronic payment available on our site.
  • Pricing: Prices are subject to change without notice. The price at the time of purchase is final, and no adjustments will be made for price changes after an order is placed.

4. Shipping and Delivery

  • Shipping: We strive to process and ship orders within the time frames provided on our site. However, delays may occur due to unforeseen circumstances. Sweet Dreams Body Butter is not responsible for shipping delays caused by carriers, weather, or other factors beyond our control.
  • Shipping Costs: Shipping costs are calculated at checkout based on the delivery location and order weight. International shipping rates and customs fees are the responsibility of the customer.
  • Delivery: Once an order is shipped, Sweet Dreams Body Butter is not responsible for lost, stolen, or damaged packages. Please contact the shipping carrier for assistance with such issues.

5. Returns, Refunds, and Exchanges

  • Return Policy: Due to the nature of our products, we do not accept returns on opened or used items. Unopened products may be returned within 14 days of delivery for a refund, minus shipping costs.
  • Refunds: Refunds are only issued for unopened products returned in their original condition. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Exchanges: If a product is damaged or defective upon arrival, please contact us within 7 days of delivery for an exchange.

6. Limitation of Liability

  • General Liability: Sweet Dreams Body Butter shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services, including but not limited to damages for loss of profits, business interruption, or personal injury.
  • Product Liability: While we ensure the highest quality standards, Sweet Dreams Body Butter is not responsible for any reactions or outcomes related to the use of our products. All products should be used as directed, and individual results may vary.

7. Privacy Policy

Your privacy is important to us. By using our site, you agree to the collection, use, and disclosure of personal information as outlined in our Privacy Policy. We take reasonable measures to protect your personal data, but we cannot guarantee its complete security.

8. Intellectual Property

All content, including product descriptions, images, graphics, and website design, is the intellectual property of Sweet Dreams Body Butter. You may not reproduce, distribute, or use any of our content for commercial purposes without written permission.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes related to these Terms and Conditions or the use of our products and website shall be resolved in the courts of [Your Country/State].

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: cherylharrison@sweetdreamsbeauty.com
Phone: 469-415-4423.